Platform insurance guidelines
Find out more about general ridesharing service requirements
Yes Finally! And cover includes Personal Use, Food Delivery Use & Roadside Assistance.
A comprehensive car insurance policy covering:
Comprehensive motor vehicle insurance designed for rideshare drivers
Whether you’re new to ridesharing, or you’ve already begun and are looking to save costs on your overheads, you no longer need two separate policy types for your motor vehicle insurance.
Your package includes:
Damage to your vehicle
Damage to someone else’s vehicle
Australia-wide roadside assistance
Accidental damage
$20,000,000 liability cover
Fire
Vandalism and malicious damage
Theft and attempted theft
Damage from natural weather events
Optional windscreen replacement
Optional hire car in the event of an accident
We've partnered with an industry leading claims service called Hello Claims. Their claims portal is easy to use and gives you peace-of mind. You can:
Log on 24/7 to see the progress of repairs and communicate with the repairer and Ride Protect.
Choose to receive SMS and/or emails on your vehicles repair progress.
Delivered via SMS or email, you're periodically sent micro-videos containing important safety tips and feedback.
Accidents and breakdowns cost you time and money – a vehicle that’s off the road can’t generate you revenue.
We've deployed the latest technology so there's always a 'roadside guardian'in the palm of your hands.
Free to download when you purchase your policy
365 driveX 'smart technology' taps into your phones' already switched on geo-intelligence to protect you against unforeseen incidents by recounting your travel times and logging your passengers journey from A to B.
There's no lengthy wait times over the phone. To access help 24/7 simply tap and follow the apps prompts, answering the questions and you'll have a service provider to you quickly.
Nowadays most people keep a dashcam in their car to record accidents or acts of road rage on the road. It can be a costly item and a little invasive.
Soon to be released, the program will give you access to some of the biggest national brand names, great savings with over 3,500 benefits.
Most insurers will grant you a return premium if you cancel during the existing policy period. Simply call your current insurer and ask how much you would be credited if you changed insurers.
This means you do not have to wait for your current policy to expire to make the change to Ride Protect!
Ride Protect knows how important it is to keep you moving. From the moment the claim is first lodged, through to monitoring the repairs, we ensure the best possible outcome for you.
We work closely with you to make the process as simple and efficient as possible.
If you need to make a claim simply call our number. Our claims service team will help.
Ride Protect has partnered with prominent insurers and technology experts to bring you one complete comprehensive motor vehicle insurance policy that allows you to join with confidence. As a Ride Protect customer you benefit from a collective expertise in identifying risk and providing micro-learning video coaching that nudges you towards being a safer and more fuel-efficient driver.
HDI Global SE Australia: HDI insures companies worldwide - through internationally coordinated insurance solutions, which also offers legal certainty. HDI is represented in more than 150 countries by numerous branches, subsidiaries and affiliates, as well as network partners
Underwritten by Mercurien Insurance, Ride Protect offers the first comprehensive motor vehicle insurance package of its kind, designed specifically for ridesharing and food delivery platforms.
As leading technology and roadside assistance providers, the 365 Group are Ride Protect's partner of choice. 365 supports major OEM's - such as Toyota Financial services. Bringing unparalleled premium service in the ‘customer care’ culture by integrating innovative technology. 365 driveX is the groups latest user-based insurance offering.
An Australian company that has built a reputation for being the best claims handler in the country. With smart diagnostic assessing and repairers who care, Hello Claims places the customer back in control.
Ride Protect knows how important it is to keep you moving. From the moment the claim is first lodged, through to monitoring the repairs, we ensure the best possible outcome for you.