Yes Finally! And cover includes Personal Use, Food Delivery Use & Roadside Assistance.
A comprehensive car insurance policy covering:
Comprehensive motor vehicle insurance designed for rideshare drivers
Whether you’re new to ridesharing, or you’ve already begun and are looking to save costs on your overheads, you no longer need two separate policy types for your motor vehicle insurance.
Your package includes:
Damage to your vehicle
Damage to someone else’s vehicle
Australia-wide roadside assistance
Accidental damage
$20,000,000 liability cover
Fire
Vandalism and malicious damage
Theft and attempted theft
Damage from natural weather events
Optional windscreen replacement
Optional hire car in the event of an accident
We've partnered with an industry leading claims service called Hello Claims. Their claims portal is easy to use and gives you peace-of mind. You can:
Log on 24/7 to see the progress of repairs and communicate with the repairer and Ride Protect.
Choose to receive SMS and/or emails on your vehicles repair progress.
Delivered via SMS or email, you're periodically sent micro-videos containing important safety tips and feedback.
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Accidents and breakdowns cost you time and money – a vehicle that’s off the road can’t generate you revenue.
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We've deployed the latest technology so there's always a 'roadside guardian’ in the palm of your hands.
The 365 Roadside Assist app is designed to give you complete peace of mind when the unexpected happens while driving your car.
Download your 365 Roadside Assist app for free when you purchase a Ride Protect policy!
There's no lengthy wait times over the phone. To access help 24/7 simply tap and follow the apps prompts, answering the questions and you'll have a service provider to you quickly.
Nowadays most people keep a dashcam in their car to record accidents or acts of road rage on the road. It can be a costly item and a little invasive.
Soon to be released, the program will give you access to some of the biggest national brand names, great savings with over 3,500 benefits.
Find out more about general ridesharing service requirements
Most insurers will grant you a return premium if you cancel during the existing policy period. Simply call your current insurer and ask how much you would be credited if you changed insurers.
This means you do not have to wait for your current policy to expire to make the change to Ride Protect!
Ride Protect knows how important it is to keep you moving. From the moment the claim is first lodged, through to monitoring the repairs, we ensure the best possible outcome for you.
We work closely with you to make the process as simple and efficient as possible.
If you need to make a claim simply click the button below to lodge your claim right away!
Ride Protect has partnered with prominent insurers and technology experts to bring you one complete comprehensive motor vehicle insurance policy that allows you to join with confidence. As a Ride Protect customer you benefit from a collective expertise in identifying risk and providing micro-learning video coaching that nudges you towards being a safer and more fuel-efficient driver.
Assetinsure Pty Ltd is an authorised general insurer in the Australian market. Operating since 2004, Assetinsure is focused on delivering innovative insurance / finance solutions across has a wide and growing number of insurance lines. Assetinsure primarily operates in Australia and New Zealand and is an important member of a global insurance network of specialty insurance providers with a footprint across Australia, South Africa, the UK and Europe
Underwritten by Mercurien Insurance, Ride Protect offers the first comprehensive motor vehicle insurance package of its kind, designed specifically for ridesharing and food delivery platforms.
As leading technology and roadside assistance providers, the 365 Group are Ride Protect's partner of choice. 365 supports major OEM's - such as Toyota Financial services. Bringing unparalleled premium service in the ‘customer care’ culture by integrating innovative technology.
An Australian company that has built a reputation for being the best claims handler in the country. With smart diagnostic assessing and repairers who care, Hello Claims places the customer back in control.
Ride Protect knows how important it is to keep you moving. From the moment the claim is first lodged, through to monitoring the repairs, we ensure the best possible outcome for you.
All under the one policy we cover:
Cover for owner drivers:
Can we cover fleets? YES! We see fleets as“Common Due Date” what does this mean?
All of your cars on one policy, all due on the same date. If you want to submit a fleet quote, click here.
*Note: fleet pricing is different from “Solo” cover as it’s a different risk profile
Ride Protect are proud partners with Mercurien Underwriting, who hold’s capacity (insurance capacity) from AssetInsure (the Insurer). Ride Protect, Mercurien and 365 Roadside Assistance are all partners behind this industry leading car Insurance Policy for the Gig Economy.
For more info, you can find them here:
Yes, with Ride Protect, you can adjust your coverage and excess to create your premium when getting your quote. Our goal is to offer competitive pricing without compromising on the quality of services.
You can lodge a claim at any time through our website (here) , the Ride Protect app, member portal, or via the Chat Widget on our website/app.
This is where you can manage your policy 237/365! Make changes to your policy, get your certificates of insurance + much more!
We have partnered with Hello claims, industry leaders. For more information, click here.
Our claims department is open, Monday.- Friday, 9.00am – 5.00pm, please call us on 1300 334 520 and press option #1.
If you need anything outside these hours, please refer to your member portal for policy changes of Roadside assistance if you need help.
Yes, as the app is a policy condition if you have not installed the App, you will be liable for an additional excess, please refer to the PDS, why Risk it? Download the safety coaching app!
Absolutely! Ride Protect is an online insurer committed to providing customers with 100% convenience through self-service.
At Ride Protect, we understand that the road to great coverage and safer driving should be seamless. Introducing our revolutionary app designed with you in mind – a game-changer in the world of driver education, safety, and convenience.
The Misconception:
No, We're Not Spying on You! We get it. Privacy matters. Rest assured, our app is NOT about invasive monitoring. It's your personal guide to driver education and safety, providing invaluable insights without compromising your privacy.
A Comparison Worth Noting:
Think we're invasive? Consider this – while you're already using rideshare apps or google maps, our app is far less invasive. We prioritise your safety and well-being without compromising your privacy.
Defend and Protect:
Our app isn't just about education; it's your shield in unforeseen circumstances. Imagine a third party falsely claiming an accident. With our app, we can defend you, providing irrefutable proof that protects your interests. Don’t worry, we don’t use the data to deny a claim, we are here to protect you, not deny claims!
Your Entire Insurance World in One App:
Experience insurance like never before. Our app puts your coverage, certificates of insurance, and policy changes at your fingertips. Need assistance or want to make a claim? It's all here, 24/7, 365 days a year.
Rewards for Safe Driving:
Earn rewards for your commitment to safety. Watch driver safety videos, drive smoothly, and witness your savings grow. Our app encourages better driving habits, leading to fewer accidents, reduced premiums, and even fuel cost savings.
A Fair Exchange:
App Usage for Market-Leading Pricing: We believe in fair trade-offs. We offer market-leading pricing, coverage, and more. In return, we ask you to embrace the app. It's a win-win – you get the best deals, and we get to help you become a safer, more informed driver.
Your journey matters, and we want to make sure you're well-equipped for whatever lies ahead.
Reduced Liabilities, Increased Savings:
While we encourage app usage, we're upfront. If you skip it and accidents happen, there's an additional excess. But look at it this way – it's a small price for an app that guides you to drive better, saving you money in the long run.
We can cover your car if you rent it out under a commercial lease agreement. Ride Protect does not cover short-term car rentals. However, it does provide coverage for cars leased for a minimum term of three months or longer – you must upload a copy of the lease/rental agreement that you use when renting your car out.
At the moment, insurance brokers cannot purchase individual Ride Protect policies online for their clients. However!, they can contact management to disscuss fleets here:
We cover:
Ride Protect's pricing is influenced by factors such as driving history, claims experience, demerit points, and years of driving experience in Australia.
Your renewal price may increase due to reasons such as CPI, removal of one-off promotional discounts, and changes in the insurance market's optimal pricing based on your risk profile.
Ride Protect has joined forces with Mercurien Underwriting, which is backed by AssetInsure. In addition, we have an ongoing partnership with 365 Roadside Assistance.
We are baked by 365 Assistance, the Roadside provider for Toyota Australia and Volkswagen Australia. For more information on 365 Assistance, click here.
You get:
The most significant risk for rideshare drivers is not having the correct insurance cover, potentially leading to rejected claims and loss of income or property. Do you really want to Risk It?
Sure! You can pay by the month using premium funding, they pay us in full and you pay them back over 10 instalments via IQumulate Premium Funding (note the 1st instalment is slightly higher as it includes IQumulates application fee) for more information, click here.
No problems! Login to your member portal here to make changes.
Unfortunately, not, the policy is for 12 months and you can cancel at any time. See below.
Yes, you can cancel your policy for a Pro-Rata refund (Less merchant fees which are usually under $10) * Please note if you pay by the month (Premium Funding Loan) and you cancel within the policy period, you may need to pay the funder a fee to cancel early).
We are a 100% online insurer, we don’t have large call centres to pass on the savings to you. You should be able to find everything you need within our member portal, click here to log in.
Unfortunately, with effect 1st Feb 2024 we no longer offer cover for “grey imported” vehicles. *NOTE: For renewals, this will take effect from 1 March 2024 onwards.
Grey imports are models that make their way to Australia outside of the normal full volume import process. Currently, the majority are used vehicles from Japan, though the term can also apply to new and used vehicles from other countries. It applies to both privately imported models and commercial imports.
